Sales Operations Manager

Our vision is simple: a world where every market has a voice, every product solves a market problem. And for more than 20 years we’ve been working hard to achieve this goal by providing proven, practical training to help product professionals and companies become truly market-driven. Our global, live, instructor-led training programs provide real-world insights, actionable best practices and proven tools. But that’s not the reason we’re the industry standard in product training. We’re the standard for one simple reason: our training works.

Our global growth is the result of a fun-loving, smart and hard-working team. Now that we’re poised to fly even higher, we need a sales operations manager who can serve as the sales team’s air traffic controller. That’s where you come in. You’re experienced at routing a multitude of global leads and deals, enabling the sales team to win big and avoid mid-air collisions. Your role, should you choose to accept it, is to be the sales team’s center of gravity.

You think on your feet. You have never met a problem you didn’t work to solve. You have a strong sense of urgency, initiative and drive to get things done correctly. You’re nimble and pivot when necessary.

You run fast. You thrive in a high-growth, rapid-pace environment with the ability to sequence and understand priorities.

You’re a team player. You enjoy working with other like-minded individuals. Our sales team is small, but passionate. We work hard, and we have a sense of humor. And we’re stoked to find another team member to join us.

You’re tactful and diplomatic. You can be charming and personable but you’re no pushover; you know how to push back—tactfully, of course—when necessary. You’re equally at ease both encouraging the sales team and holding them accountable.

What will you do each day?

  • Guide all leads and deals in flight
  • Keep the sales team on track to meet company goals, both individually and as a group
  • Host daily companywide sales operations standup meetings
  • Collaborate with sales enablement
  • Interact with legal, finance, marketing and logistics

 What will you do each week?

  • Conduct pipeline review meetings with each salesperson
  • Provide forecast updates
  • Provide weekly updates to the CEO and executive team

 What skills do you need to shine?

  • Advanced experience
  • Advanced Excel experience to manage the sales pipeline and update forecasts
  • Experience producing daily and weekly forecasts
  • Experience with organizational compensation plans
  • Intimate experience working with salespeople, providing daily reporting and answering on-the-fly questions
  • 3-5 years’ experience in sales operations
  • A willingness to embrace B2B complex sales methodology
  • Awareness of the Pragmatic Marketing Framework is a plus

What we bring to the table

Pragmatic Marketing is the leading authority on product management and marketing. We train technology companies around the world on how to build products people want to buy and how to market them effectively. We’ve trained more than 125,000 people to date, and we’re just getting started. We’ve made the Inc. 5000 fastest growing company list 9 times and we’ve been named one of the best places to work in the valley. We also have a Net Promoter Score (NPS) comparable to Apple’s. We offer 18 PTO & sick days (in addition to the week between Christmas and New Year’s off) and 100% paid medical.

But enough about us. We want to hear about you. Want to join a phenomenal team? Please send your resume, cover letter to

Local candidates only, please.

While we're not currently hiring any instructors, we're always looking to meet interested candidates and discuss future opportunities. Read on to see if this is the right role for you.

Pragmatic Marketing Instructor

Pragmatic Marketing is the leading authority on product management and marketing. We train technology companies around the world on how to build products people want to buy and how to market them effectively. We’ve trained more than 100,000 people to date, and we’re just getting started. But enough about us. Let’s talk about you.

You’ve walked the walk. We pride ourselves on the fact that our instructors all have experience leading product and marketing teams at technology companies. We call it VP-level experience, but the title isn’t important; the fact that you’ve led teams, set strategic direction and have the scar tissue to prove it is. 

You’ve got a Framework tattoo. Okay, maybe you haven’t gone that far. But you’ve attended our courses, drank the Kool-Aid and implemented our approach within your own teams. The success of the implementation may vary, but the fact you’ve got real world experience doing it cannot.

The microphone is your friend. If the thought of public speaking makes you break out into a cold sweat, this is not the job for you. If on the other hand, standing in front of a different crowd every day and teaching them how to succeed sounds like an adrenaline rush, keep reading.

You know the best restaurant in every airport. The thing about a true global client base is that it requires true global travel. You must be willing to travel about 75% of the year (not a typo) and live near a major airport hub to make this work.

In short, this is not a job for everyone. But for a few, it’s not just a job, it’s a passion. If this sounds like you,  click here to submit your resume. While we don't currently have an opening, we'll keep your resume on file.

Pragmatic Marketing has been named a Phoenix Business Journal’s 2013 Best Places to Work in the Valley; honored seven times by Inc. magazine as one of the fastest growing private companies in America; and also named a Comerica Bank Arizona Company to Watch.