Operations

Article
Growing Pains: The Challenges of Scaling a Business
I recently heard a big-company CEO define the problem of business scale as “the proliferation of a thousand tiny flowers that don’t grow bigger over time.” Seemingly great new products may get early market traction, but never become significant revenue producers even though the company has a large and loyal customer...
I recently heard a big-company CEO define the problem of business scale as “the proliferation of a thousand tiny flowers that don’t grow bigger over time.” Seemingly great new products may get early market traction, but never become significant revenue producers even though the company has a large and loyal customer...
Article
15 Product Management Metrics You Should Know
The world is more data-driven than ever. And although data has an impact on most jobs, it is amplified for product teams, especially at SaaS companies. Product professionals there have never been more challenged, or rewarded, if they get the role and the product right. So, how do you help your software...
The world is more data-driven than ever. And although data has an impact on most jobs, it is amplified for product teams, especially at SaaS companies. Product professionals there have never been more challenged, or rewarded, if they get the role and the product right. So, how do you help your software...
Article
Creating Strategic Product Plans
Each strategy results in a different prioritization of projects and a different allocation of resources.
Each strategy results in a different prioritization of projects and a different allocation of resources.
Article
Communicate by the Numbers with CFOs
Three keys to turning the "purse holders" into partners
Three keys to turning the "purse holders" into partners
Article
Finance as a Stakeholder in Product Management
When talking about how the product manager interacts with others in the company, we usually talk about sales, marketing, product development and senior management. One critical role in a company that isn’t much talked about is Finance. 
When talking about how the product manager interacts with others in the company, we usually talk about sales, marketing, product development and senior management. One critical role in a company that isn’t much talked about is Finance. 
Article
How to Turn Sales Engineers Into Your Biggest Fans
Here are some tips not only for a successful. working relationship, but also the fundamental activities that will turn SEs into the PM's biggest fans.
Here are some tips not only for a successful. working relationship, but also the fundamental activities that will turn SEs into the PM's biggest fans.
Article
The Strategic Product Manager and the CFO
Give your CFO an opportunity to contribute, participate in the day-to-day workings of your product as a business, and you may just get a business partner who can help you and your product be more successful in the marketplace.  
Give your CFO an opportunity to contribute, participate in the day-to-day workings of your product as a business, and you may just get a business partner who can help you and your product be more successful in the marketplace.  
Article
The Role of Sales Engineer in Technical Sales
Sales engineers play a critical role in technology companies. Review the functions of the sales engineer's job and the problems they face in high-tech firms.
Sales engineers play a critical role in technology companies. Review the functions of the sales engineer's job and the problems they face in high-tech firms.