The Key to Building Better Products

February 20, 2018

The Key to Building Better Products

It’s frustrating when customers don’t respond to your product the way you hope they will, especially when you can’t pinpoint why. So what exactly does it take to move a product from being good to great?

While watching, you will learn how to obtain the information you need to dial in the user experience (UX) your customers are looking for.

Peter Hughes, founder and lead consultant at Ascest, will provide real-life examples as he shares effective UX tools and how to use them.

He also discusses:

  • Why use scenarios and journey maps are two fundamental tools that will make your task easier to perform.

  • Common pitfalls to avoid and success tips that you can use immediately to form a tighter bond between your product and your customers.

  • Provide templates and how-to tips you can download.


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