Pragmatic Framework
The proven blueprint for creating and marketing products people buy.
The Pragmatic Framework provides a standard language for your entire product team and a blueprint of the key activities needed to bring profitable, problem-oriented products to market. The best way to learn about the framework? Take our courses, where we’ll teach you practical ways to implement all of these strategies. But for a sneak peek, click on any of the boxes below to bring up a description.
(And don't worry, we might have shortened the name from Pragmatic Marketing Framework but it's the same great blueprint.)
Market
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Market Problems
Discover problems in the market by interviewing customers, recent evaluators and untapped, potential customers. Validate urgent problems to show their pervasiveness in the market.
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Win/Loss Analysis
Understand why recent evaluators of the product did or did not buy and what steps they took in the buying process.
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Distinctive Competencies
Articulate and leverage the organization's unique abilities to deliver value to the market.
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Competitive Landscape
Identify competitive and alternative offerings in the market. Assess their strengths and weaknesses. Develop a strategy for winning against the competition.
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Asset Assessment
Inventory your assets (technical, skills, services, patents, other) and determine ways that they can be leveraged.
Focus
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Market Definition
Map needs with target markets and analyze the market segments to actively pursue. Ensure that the targeted segments are large enough to support the current and future business of the product.
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Distribution Strategy
Determine which channels best align with your markets' buying preferences.
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Product Portfolio
Integrate products into a coherent portfolio of products focused on the market. Manage the portfolio like a "product" (business plan, positioning, buying process, market requirements and marketing plan).
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Product Roadmap
Illustrate the vision and key phases of deliverables for the product. The roadmap is a plan, not a commitment.
Business
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Business Plan
Perform an objective analysis of a potential market opportunity to provide a basis for investment. Articulate what you learned in the market and quantify the risk, including a financial model.
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Pricing
Establish a pricing model, schedules, guidelines and procedures.
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Buy, Build or Partner
Determine the most effective way to deliver a complete solution to an identified market problem. Where you have gaps in your offering, analyze whether to buy, build, or partner to complete the solution for your market.
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Product Profitability
Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit.
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Innovation
Focus your teams' creative spirit on solving market problems by leveraging your organization's distinctive competencies.
Planning
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Positioning
Describe the product by its ability to solve market problems. Create internal positioning documents that will be used to develop external messages focused on each key buyer or persona.
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Buyer Experience
Understand and document the buyer's journey for the key segments and buyers we have identified.
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Buyer Personas
Define the archetypical buyers involved in the purchasing of your products and services.
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User Personas
Define the archetypical users of your products or services.
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Requirements
Articulate and prioritize personas and their problems so that the appropriate products can be built.
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Use Scenarios
Illustrate market problems in a "story" that puts the problem in context. Use scenarios are one component of requirements.
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Stakeholder Comm.
Manage proactive communications with relevant stakeholders from strategy through execution.
Programs
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Marketing Plan
Articulate the strategies and tactics for generating awareness and leads for the upcoming fiscal period, including key programs and events with measurements and goals.
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Revenue Growth
Define the specific plans and budgets for selling products and services to new customers.
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Revenue Retention
Define the specific plans and budgets for ensuring customer loyalty, as well as selling products and services to existing customers.
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Launch
Plan, execute and measure effectiveness of strategic launches.
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Awareness
Develop programs to raise the profile and awareness of your brand within strategic market segments to bring more prospects into your funnel.
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Nurturing
Develop programs to move prospects quickly and effectively through the funnel, with the objective of turning prospects into satisfied customers.
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Advocacy
Identify customers who are willing to give testimonials, case studies and references and amplify their voice in the market.
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Measurement
Measure and tune product marketing programs to ensure alignment with corporate goals.
Enablement
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Sales Alignment
Use your market knowledge to help sales align their selling process to the way the market wants to buy.
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Content
Develop relevant content to be used for all go-to-market channels and materials.
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Sales Tools
Create tools for salespeople focused on a specific step of the selling process.
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Channel Training
Design and deliver training programs to help the sales channels focus on how to sell the product, not how to use it.
Support
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Programs
Provide needed market and solution information to support internal and external marketing programs.
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Operations
Provide needed market and solution information to support the operations group.
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Events
Provide needed market and solution information to support marketing events such as conferences, trade shows and webinars.
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Channels
Provide needed market and solution information to support channel opportunities and activities.
Select an activity to see a description.
Identify competitive and alternative offerings in the market. Assess their strengths and weaknesses. Develop a strategy for winning against the competition.
Illustrate the vision and key phases of deliverables for the product. The roadmap is a plan, not a commitment.
Focus your teams' creative spirit on solving market problems by leveraging your organization's distinctive competencies.
Articulate and prioritize personas and their problems so that the appropriate products can be built.
Develop programs to raise the profile and awareness of your brand within strategic market segments to bring more prospects into your funnel.
Use your market knowledge to help sales align their selling process to the way the market wants to buy.
Provide needed market and solution information to support internal and external marketing programs.
Inventory your assets (technical, skills, services, patents, other) and determine ways that they can be leveraged.
Illustrate market problems in a "story" that puts the problem in context. Use scenarios are one component of requirements.
Develop programs to move prospects quickly and effectively through the funnel, with the objective of turning prospects into satisfied customers.
Develop relevant content to be used for all go-to-market channels and materials.
Provide needed market and solution information to support the operations group.
Manage proactive communications with relevant stakeholders from strategy through execution.
Identify customers who are willing to give testimonials, case studies and references and amplify their voice in the market.
Create tools for salespeople focused on a specific step of the selling process.
Provide needed market and solution information to support marketing events such as conferences, trade shows and webinars.
Measure and tune product marketing programs to ensure alignment with corporate goals.
Design and deliver training programs to help the sales channels focus on how to sell the product, not how to use it.
Provide needed market and solution information to support channel opportunities and activities.
Articulate and leverage the organization's unique abilities to deliver value to the market.
Integrate products into a coherent portfolio of products focused on the market. Manage the portfolio like a "product" (business plan, positioning, buying process, market requirements and marketing plan).
Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit.
Define the archetypical users of your products or services.
Plan, execute and measure effectiveness of strategic launches.
Understand why recent evaluators of the product did or did not buy and what steps they took in the buying process.
Determine which channels best align with your markets' buying preferences.
Determine the most effective way to deliver a complete solution to an identified market problem. Where you have gaps in your offering, analyze whether to buy, build, or partner to complete the solution for your market.
Define the archetypical buyers involved in the purchasing of your products and services.
Define the specific plans and budgets for ensuring customer loyalty, as well as selling products and services to existing customers.
Discover problems in the market by interviewing customers, recent evaluators and untapped, potential customers. Validate urgent problems to show their pervasiveness in the market.
Map needs with target markets and analyze the market segments to actively pursue. Ensure that the targeted segments are large enough to support the current and future business of the product.
Establish a pricing model, schedules, guidelines and procedures.
Understand and document the buyer's journey for the key segments and buyers we have identified.
Define the specific plans and budgets for selling products and services to new customers.
Perform an objective analysis of a potential market opportunity to provide a basis for investment. Articulate what you learned in the market and quantify the risk, including a financial model.
Describe the product by its ability to solve market problems. Create internal positioning documents that will be used to develop external messages focused on each key buyer or persona.
Articulate the strategies and tactics for generating awareness and leads for the upcoming fiscal period, including key programs and events with measurements and goals.
Select an activity to see a description.
Identify competitive and alternative offerings in the market. Assess their strengths and weaknesses. Develop a strategy for winning against the competition.
Illustrate the vision and key phases of deliverables for the product. The roadmap is a plan, not a commitment.
Focus your teams' creative spirit on solving market problems by leveraging your organization's distinctive competencies.
Articulate and prioritize personas and their problems so that the appropriate products can be built.
Develop programs to raise the profile and awareness of your brand within strategic market segments to bring more prospects into your funnel.
Use your market knowledge to help sales align their selling process to the way the market wants to buy.
Provide needed market and solution information to support internal and external marketing programs.
Inventory your assets (technical, skills, services, patents, other) and determine ways that they can be leveraged.
Illustrate market problems in a "story" that puts the problem in context. Use scenarios are one component of requirements.
Develop programs to move prospects quickly and effectively through the funnel, with the objective of turning prospects into satisfied customers.
Develop relevant content to be used for all go-to-market channels and materials.
Provide needed market and solution information to support the operations group.
Manage proactive communications with relevant stakeholders from strategy through execution.
Identify customers who are willing to give testimonials, case studies and references and amplify their voice in the market.
Create tools for salespeople focused on a specific step of the selling process.
Provide needed market and solution information to support marketing events such as conferences, trade shows and webinars.
Measure and tune product marketing programs to ensure alignment with corporate goals.
Design and deliver training programs to help the sales channels focus on how to sell the product, not how to use it.
Provide needed market and solution information to support channel opportunities and activities.
Articulate and leverage the organization's unique abilities to deliver value to the market.
Integrate products into a coherent portfolio of products focused on the market. Manage the portfolio like a "product" (business plan, positioning, buying process, market requirements and marketing plan).
Monitor and analyze key performance indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit.
Define the archetypical users of your products or services.
Plan, execute and measure effectiveness of strategic launches.
Understand why recent evaluators of the product did or did not buy and what steps they took in the buying process.
Determine which channels best align with your markets' buying preferences.
Determine the most effective way to deliver a complete solution to an identified market problem. Where you have gaps in your offering, analyze whether to buy, build, or partner to complete the solution for your market.
Define the archetypical buyers involved in the purchasing of your products and services.
Define the specific plans and budgets for ensuring customer loyalty, as well as selling products and services to existing customers.
Discover problems in the market by interviewing customers, recent evaluators and untapped, potential customers. Validate urgent problems to show their pervasiveness in the market.
Map needs with target markets and analyze the market segments to actively pursue. Ensure that the targeted segments are large enough to support the current and future business of the product.
Establish a pricing model, schedules, guidelines and procedures.
Understand and document the buyer's journey for the key segments and buyers we have identified.
Define the specific plans and budgets for selling products and services to new customers.
Perform an objective analysis of a potential market opportunity to provide a basis for investment. Articulate what you learned in the market and quantify the risk, including a financial model.
Describe the product by its ability to solve market problems. Create internal positioning documents that will be used to develop external messages focused on each key buyer or persona.
Articulate the strategies and tactics for generating awareness and leads for the upcoming fiscal period, including key programs and events with measurements and goals.
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